Benefits : Office Cleaning Service Southampton

Our Benefits

We believe that understanding our client's needs and requirements is a vital step to establishing a long-lasting business relationship and key to helping us exceed your expectations.

We have listed below some of our benefits to give you an idea of what you can expect from us and how we can make your working environment a cleaner, healthier place.

Whatever your office size, we have the expertise to provide you with the very best cleaning services available.

From single offices right up to multi-let office complexes, our team have the knowledge, passion and pride to provide you with a working environment that is both clean and inviting.

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EASY COMMUNICATION

We use a really simple app that allows us to communicate with our clients quick and easy. All you need to do is go on to your phone or device and click on the app and there you have it.

There are two options, you can either call us directly or message us through the app. On the messages you can mark a message as urgent or you can send us pictures, which is quite helpful if you have any areas you notice of concern.

A PERSONAL SERVICE

Unlike large nationwide companies we only operate in Hampshire which means we are not as spread out as a lot of our competitors. This in turn means we are readily available to deal with any issues or to just drop in to see how things are going, usually at the drop of a hat.

The system we have in place really gives us the ability to provide a personal service and that’s something we are quite proud of.

OUR FOCUS ON
OFFICE CLEANING

We focus only on the cleaning of office buildings which means you get a service that is familiar with potential problems that can arise commonly in your sector and also it means we have a good idea of what works and what doesn’t in regards to operations.

CLEANING EXCELLENCE

Our client retention is testament to our continually high standards, and commitment to providing all our customers with exactly the same high quality of cleaning service.
We pride ourselves on what we do, so you can get on with your business, in a clean and comfortable office environment.

REDUCED ENVIRONMENTAL IMPACT

We strive to operate with a responsible attitude to the office environment and the effect upon it.

We are committed to running our business to high ethical standards in the long term.

Consequently, we are trying to encourage our customers to take a similar approach towards the way they conduct their business in respect of the environment.

CUSTOMER SERVICE

We carry out excellent cleaning and match this with excellent customer service.

That’s why we carry out courtesy calls to each and every one of our customers, every month, without fail.

INNOVATIVE CLEANING MANAGEMENT SOFTWARE

We use innovative cleaning management software that makes communication between us and our clients quick and easy. This means should any problem arise, which they inevitably will in the cleaning industry, we can be instantly alerted directly through the software we use. Moreover, our clients are able to take pictures of any problem scenarios and mark any messages that need a quick response as urgent.

The software we use also allows us to communicate very efficiently with our cleaners. If our cleaners spot any problem areas during the cleaning, they can snap a photo and directly contact us by phone or urgent message all through the app.

NICHE SERVICE

We only clean office space which means our clients benefit from a wealth of knowledge dealing with similar buildings and similar circumstances. This helps us achieve our goal of providing a consistent, reliable service because we focus all of our attention on you.

WE FREE UP YOUR TIME

One of the most important benefits to hiring OfficeTidy is that we free up your time. We aim to make our cleaning service work for you so that you can get on with more important tasks. We want you to have the peace of mind knowing that your building is clean and hygienic at all times and that any problem that may arise can be quickly solved by getting in touch, which is made very easy through the management software we use.

DAILY, WEEKLY AND MONTHLY CHECKS

Ensuring we provide the very best cleaning service.

Quality checking procedures revolve around visual checks (daily), area supervisor checks (weekly) and fully documented checks (monthly).

All inspections are documented using “Quality Inspection Reports”.

PROFESSIONAL STAFF

We believe that resourcing and recruitment of suitably experienced and qualified staff with a positive attitude to their work is fundamental to the provision of high-quality services.

Our supervisors continually monitor our cleaning operatives’ performance to make sure that it meets your needs and our own demanding standards.

This approach guarantees that our clients experience the very best in cleanliness across every site.

SECURITY

All staff are fully vetted.

Before commencing employment, references supplied will be investigated.

Subject to these being satisfactory and on commencement of employment, operatives are requested to complete our Employment Form.

Some establishments require their own security vetting process with which we are happy to comply.

Telephone: 02380 010 469

E-mail: info@officetidy.co.uk

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